Success stories from our customers
"I recently switched my online meal ordering platform from a big company that was taking 13% of every order to your free online ordering platform. I am VERY PLEASED with your service —the ease of setup, functionality, multiple delivery zone, visually appealing layout and format all for a GENUINELY FREE COST.
Your customer service has been stellar via chat/email despite no phone option. I was initially concerned your international location could be an issue but you have delivered excellent, prompt and understandable customer service via chat every time."
A TRUSTED PARTNER FOR THOUSANDS OF RESTAURANTS
"GloriaFood is a great online ordering option that provides great service and it is very easy to use. There are excellent add-ons available depending on your business needs.With little to no development skills/work required, you can plug and play instantly. What's more, the Online Payment service helped us generate more online orders."
"GloriaFood is a good online service. I appreciate that the customer service responds quickly. When it comes to managing the system, there's minimum effort put into it - I just modify the menu and some common functions. It has also helped me to increase productivity, especially in saving time for receiving orders, compared to accepting traditional phone orders."
"GloriaFood is an easy-to-use system, which allows you to efficiently organize your menu and manage online orders. It helps us reduce a good amount of time because it is so easy to upload new items or changes quickly from the restaurant admin panel. What I also like is that pick-up / takeaway orders are much faster and easier to process through the website. We accept PayPal payments online. So we can just hand out the food to the customer knowing it’s already paid for. We also love the dine-in option and we use it for every table in and outside the restaurant."
"I am very happy with the system. I would say that it is one of the best applications for food delivery, because of its simplicity, ease of use, and above all, because of the good communication with the support team.
The system practically works alone and I would give the order-taking app a definite 10."
"I found my experience with the GloriaFood app to be reliable, and the customer service response time is fantastic. I put in minimal effort managing the online food ordering app. Because of this I recommend GloriaFood."
"My experience with GloriaFood has been amazing. The solution is very easy to manage and cost effective. I am using the advanced promotions and online payment modules and they are professional, competent and a great help for my small business."
"What I like about the GloriaFood system is the simple user interface - I spend only 1 hour a month to manage my account. For that reason, the very good support that we receive and the available premium features, we highly recommend this system - it is perfect and it meets all our needs."
"Best self-configurable ordering system with almost all the necessary functions and an attractive design. I didn't find any better! The experience with GloriaFood system is almost always perfect. Huge reliability, very useful and flexible to our needs, and overall, a perfect support service when in doubt. Starting the online ordering for delivery implied few efforts indeed."
"I find GloriaFood to be an excellent platform for my use case and exactly what I need for my businesses. The company is a pleasure to communicate with too, always very quick to respond and always helpful.
I would definitely recommend GloriaFood to anyone looking to provide click-and-collect or delivery services for their takeaway. It is an excellent, easy-to-use system from both mine and the customers’ perspective. What I also particularly like is the open API and how I have been able to use this to integrate orders, not only into my till system but also into other live reporting spreadsheets that my staff in the shops use whilst working.
The online payment feature is a must for us. Other than loyalty points, it's the only form of payment we accept for online orders so when a customer arrives to collect their food they are in and out of the shop very quickly."
"I love your system and recommend it to everyone I can think of. It is exactly what I needed to help our store capture customers BEFORE they come in the door. It was easy and intuitive. I love the reporting, the phone call I get if I'm missing an order, the fact that I can pause or block off days for it not to be used and the control I have over the menu. I can't think of anything I don't like! It gives our customers the option of ordering when they are ready, rather than waiting for our doors to be open. Some customers have ordered on Gloria as their first contact with us. We are a small business in a small town and Gloria allows us to have a bigger presence than we could afford otherwise. You make us more accessible to a wider range of customers."
"It is an easy-to-use system that has a powerful and secure warning feature. Despite our small number of operations, the application gives credibility to our business, allowing customer loyalty. The answer is immediate and quick, adding quality to our services and attracting new customers."
"It’s a pretty good system, designed with thought for the restaurant industry like us. You have a great support system, especially with your online chat. That is how it should be. Support instantaneous. It’s amazing. Before we didn’t get many sales and now they are coming in fast and regular. In the past food clients usually ordered via other platforms, but I see some are slowly migrating to us."
"The system is user-friendly. It has helped in making the major shift from offline to online sales (which was necessary since we are in lockdown). The fees from our local delivery partners were crazy! Plus, I think it is very nice your customer service is so fast and hospitable."
"I am now on my third day of using the order system that you provide, and I am pleased to tell you that I could not be more happy with it! I am the least computer literate person around, but overnight and on my own, I managed to set up an attractive, user friendly online order system that has boosted sales, profits, my company reputation, and provided much needed jobs to the area. I have recommended Gloriafood to all my resteranteur friends, and I will continue to sing your praises. Thankyou very much. A VERY happy customer"
"At the moment I think we have the most advanced and complete online ordering system in Romania. From the first weeks of use, the Gloriafood system has provided us with a saving volume of approximately 20% of the turnover, and during the most difficult time of the pandemic, it has brought us even more than 60% of our monthly sales."
"Firstly, I want to say that your platform essentially saved our company and jobs for at least a couple of dozen people in our organization. We hit a scramble and were signing up for all the delivery services we could in order to keep our doors open. I was able to setup GloriaFood on the fly and incorporate it into our company and in one week, we've been able to open some of our other concepts back up as well.
Unexpectedly, it became the favorite with all of our management teams for its simplicity, even unaware that you were commission-free. The other platforms were too complicated or posed technical difficulties that they couldn't manage when they were slammed by the onslaught of new restaurants signing up. The GloriaFood team continued to respond to my questions in a timely manner. We are grateful for you guys over here."
"I've been using the GloriaFood ordering system since I started my Thai Take Away and me and my customers just love it. It's so easy to set up in the admin section and our customers love it because it's easy to use and make orders.
The support team is also worth mentioning – they are just super! Fast, helpful and so understanding. Can't ask for more !
All of this together, makes our business grow all the time. GloriaFood is just the best!"
"GloriaFood has been a gamechanger for our takeout restaurant. The platform, which has been well received by our clients, has enabled us to increase sales and order volumes, and has replaced time-consuming and error-prone processes with a streamlined ordering experience.
The platform's integration capabilities made it easy for us to integrate the system with a local delivery partner, and the online payments module has added further efficiencies.
This is a product that's being built with restaurants' interests at heart. Kudos to the team for building a five-star product."
"Paypal works fine, but it was not listed in payment options on the info tab. I see that it's since been added. THANK YOU! I'd like to take this opportunity to thank you and everyone at Gloriafood for providing such an excellent product. Adding Paypal and the Covid-19 email blast feature is a great way to help independent restaurants combat losses incurred by delivery app companies. I wish more restaurants would discover your product. We love it, and your support staff is outstanding!"
"When we've started we had less than 15 orders a day online and within a few months we got to hundreds of orders. To make sure we're doing it right, we also did a survey and the system got a score of 4.6 out of 5 points from approx. 200 people answering on the "how was your online ordering experience" question. I guess we'll continue using this system since it's really delivering results and food clients are happy with it."
"You guys are the BEST EVER! I began using this system almost 2 years ago in my restaurant and it is amazing and keeps getting better, love all the updates so thank you! I watched your promo video and it is a REAL LIFE story if you change John's name to mine haha!"
"The set up was actually fun especially with the little message area where you get responses rather quickly, with pictures and how to's, and videos if needed. My business has grown significantly with the sales optimized website. I first didn't use it to save money and build clientele, however my sales have quadrupled since using it. It is worth every penny. It’s the best online food ordering system."
"I am completely amazed by your free restaurant ordering software. I cannot even express how happy we are to use GloriaFood. The system does not crash, which is not always the case with other providers, it's easy and simple and would recommend any restaurant to use it."
"The sales results is the same but it is easier for customers to order. The system is working good and it is easy to use. Recent feedback from customers is that they are very happy about it, it is even been commented on Tripadvisor."
"Incorporating the GloriaFood overlay was a good experience, and we are entirely pleased with the result. We like how nicely the menu is structured, the logical handling of the optional ingredients and how the customers get walked through the ordering process. Since we put a lot of effort into the design, we also love how the appearance of the GloriaFood overlay blends into the layout of the main page."
"Thank you Gloria Food for helping me save over 40k in commission. ZERO COMMISSION it's my best move for my business in Bray-Ireland. I decided to help and share my experience with other friends from Ireland. Great POS online system. Recommend to download Gloria Food App for FREE ( https://www.gloriafood.com/mobile-apps-for-restaurant-owners ) and upload your menu and this is how you get started. Score: 9.99 out of 10. I like Gloria Food. Well done guys. Congratulations"
"Great system and very easy to use. We are lunching our online ordering soon . We could not have done it without the amazing support from the Gloriafood team. I would highly recommend them, If you like to see what I did without any programming experience then checkout our page at www.CountryWaffleslivermore.com."
"In terms of setting up menus and product options, this is the most user-friendly service we've seen as it is largely self-explanatory and we can add or alter products in just a couple of clicks with little to no loading time. It is also very friendly from a customer perspective as well."
"During 2020. we made the decision to go online with our restaurant menu. GloriaFood was our first choice because it offered all those essential options and flexibility for ordering food online. Since then, we have been working together to improve our online menu and try new features of this great platform. We are extremely satisfied with the sales results and the response of people to this type of ordering. What we like most about the GloriaFood platform is the ability to track sales results down to the smallest detail and use them to improve sales. We warmly recommend this platform to every restaurant owner."
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