We believe food lovers should have an amazing ordering experience for their delivery. We think this should be possible without ripping off restaurants by charging high commission payments on every order.
We love the convenience of ordering online for food delivery and we order all the time. But we noticed that, while many restaurants have great food, they lose potential sales because they don't provide an online ordering service. And many of those who have built their own online ordering service end up with a buggy program, resulting in bad user experiences. This is when we noticed that restaurant owners don't have a choice. Either they go with one of the big portals, who charge between 10%-40% commission on every order, or ask the web agency of their choice to build a custom module - which turns out to be very expensive as well. It is our goal to solve this problem and provide a solution that restaurant owners and their customers love.
We put our customers needs above all else, and we strive to exceed their expectations.
We are committed to creating a top of the line SaaS product & reaching new heights.
We want to shape a new future, whilst always advancing our ethics & honesty.
To us, great isn’t good enough. So we took it upon ourselves to deliver constant improvement.
The GloriaFood Team
Oliver started his career 15 years ago at Avira, the free antivirus software with more than 100 million users worldwide, during which he learnt about the nuts and bolts of running a successful business. So it was only a matter of time until Oliver's ability to adapt and roll up his sleeves would ignite his spark for entrepreneurship.
Having an analytical mind enabled him to reverse engineer all the problems that came his way. In fact, that's how GloriaFood came to be: Oliver saw a huge gap in the restaurant industry canvas that needed to be glued back together.
Now, the online ordering software he helped design allows thousands of restaurant owners around the world to take free & unlimited online orders. His ultimate goal is to make the GloriaFood product available to millions of restaurant owners in the years to come.
Throughout his career, Mihai has mainly led new ideas to a good start. He accomplished this either within a larger organization, developing new business lines along an existing cash-cow, or as part of small start-up companies.
His most notable contributions include growing the RAV Antivirus (acquired by Microsoft), the Axigen server (a start-up initiative of Gecad group), and the development of a Global Technology Business line for Avira.
With more than 15 years of IT&C business experience, Mihai is a Corporate Manager that keeps a start-up approach when it comes to hands-on business development. With a focus on IT&C industry and with specific knowledge in Online Ordering, Messaging, Security & eCommerce, Mihai is typically acting in dynamic environments and emerging markets, striving to deliver quality and benefits to the entities he is working with.
Cosmin’s personal mantra is: “simplicity is the key”, and he has actually done a great job implementing it in all of the projects he managed.
He started with web development more than 17 years ago, leading several teams of talented engineers. Throughout his career, he built innovative in-house applications essential for generating revenues and critical business infrastructure services.
Later on, he assembled the team which developed an online cloud platform accessed by tens of millions of users each day.
With his hands on attitude, Cosmin recently helped create a mobile engineering team and got familiar with the mobile devices ecosystem.
Liviu has been building software with various technologies since 2005. Early on he liked to experiment with new technologies, a practice that has made him familiar with Node.js, NoSQL databases and Cloud infrastructure.
Nowadays he specializes in programmable interfaces and scalable Web architectures. When dealing with system complexity, he will always strive toward one design principle: less is more.
Up to date, he has helped develop a number of mobile hybrid chat applications and web applications (including a private app for cryptocurrencies).
He enjoys a good laugh as much as the next guy, yet when he's working he is pragmatic and extremely professional. We're glad to have him on board.
Possessing an incredible work ethic, Catalin has started working from his very first year of university, developing apps using Augmented Reality and creating beautiful online shops using platforms, such as: Wordpress, Magento, Shopify, Laravel, Zend Framework, Symfony, and Android Studio.
He also masters a number of in-high demand technologies, like: Java, PHP, Composer, NodeJS, SocketIO, KnockoutJS, RequireJS, MySQL, ElasticSearch, Varnish, Google AR Core, Redis - that would make older professionals jealous.
Although he's young, his impressive work quality recommends him as a true perfectionist, who leaves nothing to chance. Yet, he continues to hone his programming skills, by attending industry conferences and even pursuing a Master's Degree in Augmented Reality and Virtual Reality.
Although he is shy, he is not the one to shy away from a challenge. In fact, he always aims to keep up with the latest technology trends. This is why he is no stranger to a multitude of technologies: TypeScript, NodeJs, Angular, Bootstrap, RESTful API, MySQL, AWS, NGINX, Bash, Python.
Having started his career as a QA Tester in charge of finding problems, Cristian knows just how important it is do deliver a flawless project, right from the very beginning. So he doesn’t finish working on a project until he’s 1000% satisfied with the results.
Before joining GloriaFood, he spent many years collaborating with small startups, where he got used to a high pace work environment where his main objective was to deliver high-quality applications despite time and funding constraints. At GloriaFood, he maintains this high agility, high quality mentality.
Dragos loves to read about trading and training on stock/crypto markets, as well as keep up to date with local and global politics. At the same time, he enjoys playing tennis, basketball, and go skiing.
With 11+ years of experience in Full-Stack Agile Web Development, Grigorii is the man for the job when it comes to product modernization, security, marketing campaigns, and analytics.
His leadership skills and perfectionism are the perfect ingredients for a software engineer who sees the bigger picture and knows how to provide valuable feedback.
What makes Grigorii unique is that he understands that collaboration and mutual help are essential if you want to reach the best results. He is eager to learn from others as well as from his own past mistakes.
He likes to unwind with a glass of wine in his free time, as the true wine lover he is. In the future, he hopes he will become a software architect, and we don’t doubt he has the skills, experience, and passion needed to achieve his dreams.
Adrian started writing programs, algorithms, and logical schemas in fourth grade. 25+ years later, he can say he’s extremely happy to have started on this path at such a young age.
During his extensive career, he worked on many challenging and complex projects including websites, online shops, mobile apps, and ERPs. Naturally, he felt like the right fit for GloriaFood.
Adrian’s forte is always finding the optimal solution when it comes to the complexity of the code, its performance, and the implementation timeframe.
Besides writing code, Adrian enjoys playing the piano and keeping active by riding his bike or motorbike.
What happens when an analytical mind - with a deep understanding of technology and a background in Marketing - gets into Product management? You get much more than a professional wearing several hats. You get a Product Manager with a twist.
She is an agile professional, with more than a decade of experience in Software Product Management. And she always stays true to her goal: flawlessly executing a business plan, from creating the concept to even testing the functionality of the final project. She doesn't leave anything to chance, even if that means counting pixels.
Over the course of the last years, Georgiana has helped shape the roadmap of our great product whilst successfully delivering winning systems for increasing conversion and retention rates.
Victor’s extensive professional background is a mix of Project Management and Business Analysis. His near-obsession with building products that customers love drove his natural inclination toward Product Management.
Victor believes there’s always that “little something” that separates excellent products from forgettable ones. And finding that something is not about stumbling upon a secret ingredient, but about a lot of creative and pragmatic effort that hopefully translates into your clients’ thoughts, challenges, and aspirations.
He enjoys working with people from various professional backgrounds and who come from different cultures. That’s how he never stops learning. He is pragmatic and analytical, having the urge to always find the reasoning behind every action.
Victor also likes keeping active, from camping in nature to discovering new cities. Ever since he was a kid, he’s been doing all kinds of sports. For now, he’s settled on running. For him, this works as a form of meditation but also a way to push himself.
Running is when the connection between mind and body is the strongest. And as with digital products, there’s no finish line.
Iusti is a self taught designer who started at the age of 16. Although he originally started with web and video design he was one of the first to move into mobile design.
Today he's a passionate web interface designer who enjoys pushing pixels and focuses on pixel perfect design in order to create attractive, clean and intuitive user experiences.
Andreea is extremely passionate about marketing in all of its forms. She started her career crafting profit-generating marketing strategies for Jaltek Group, a technology solutions organisation operating across a wide range of markets, such as Clean Energy, Defence & Aerospace, Homeland Security, Medical Research, or Space.
She then transitioned towards working within the health market, where she performed a wide range of marketing activities that helped drive a high revenue business.
Working with these industries enabled her to gain a complex understanding of how to best convey key messages to different people. Her personal philosophy is “there's nothing I can't do as long as I put my mind to it”.
Always taking advantage of her eagerness to learn more, Andreea is an extremely determined person, with a nearly-contagious can-do attitude in the face of challenges.
From performing thorough research to writing persuasive blog articles and engaging social media posts, Andreea is a versatile marketer that always seeks on expanding her knowledge & pushing the limits of what she can do.
All that considered, we believe that she arrived in the right (work)place.
What do you get when you have someone funny, committed to her work & aiming to set & enforce only high standards of performance? You get much more than an employee.
You get someone who's truly becoming part of the company & whose positive energy is brimming to the full in the workplace. With a Bachelor's Degree in Psychology, Cristina knows how to inspire people around her to continue doing their best work yet.
Online ordering success is transformative. Why? Simply put: No Ordering Success = No Our Success. Which is why Silviana decided to join our ranks and make sure restaurants and their partners are successful.
Silviana brings to the table over 10 years' experience in international and local business growth. Managing sales across various regions and customer & partner account management is what she's good at. Most of the time this requires hard work in close cooperation with pre-sales, development, support, legal, and finance specialists to win new business cases and help business partners to achieve their money goals.
All she is asking is a bit of time to go through all details and walk the talk together. So it’s a Win-Win-Win.
Before joining GloriaFood, Claudia worked in marketing and event planning. Throughout her career, there was one common thread that kept popping up - she always had to write something, from letters to event invitations or tech specs. That's how she found her true passion: connecting all the pieces of a project together through written words.
Naturally, she is also a bookworm. You will often find her with a cup of tea in hand, reading a fantasy book. She has a passion for discovering beautiful places (like castles and fortresses) but also beautiful people.
Be they colleagues or customers, with a kind word and a smile, she manages to brighten their day. She stops at nothing when it comes to helping clients and team members using her unique skillset.
With 4 years of experience in pre-sales and customer support in the professional audio-video industry, Mihai has seen numerous times how important it is to offer clients prompt and accurate solutions to their inquiries.
Being passionate about the hospitality domain, he decided to bring his expertise to a field where customer satisfaction is of utmost importance.
His goal is to always provide well thought out solutions and accurate information, to ensure that restaurant owners and managers succeed with the GloriaFood online ordering system.
Iulian started his online career as a self-taught graphic designer and web freelancer.
Since he was always passionate about computers and the internet, Iulian quickly became an IT expert.
It is good to mention that Iulian used to work as a chef in a local restaurant several years back before falling in love with the tech world.
Smartphones, tablets, printers and the Wifi networks of a restaurant kitchen hide little secrets from him.
Before coming to GloriaFood, Daniel has worked in different sectors, such as Marketing and Sales. And while he did learn a lot about these industries, working as a Customer Support Specialist was what he found most fulfilling of them all.
The reason why this job fits him like a glove is because of his innate empathy and his ability to find a solution to every problem. In fact, this is second nature to him. He can easily relate to people and to their problems and is able to put himself in their shoes without a struggle. And in his honest opinion, “this is the most important quality that most Custom Support specialists are lacking”.
He is a doer and is always looking to deliver excellent results and be the best version of himself that he can be.
Coming from the tropical paradise of Saint Lucia, Keith has been around the food industry his entire life, helping his brother manage the family’s catering business. He knows how to run a successful business, since he has done everything from serving and preparing delicious Caribbean dishes, developing appealing catering menus, coming up with the best pricing methods, and so much more.
The time he spent studying Accounting in the US, as well as the time he spent as an Inventory Manager shaped his very extensive background in accounting and financing. So he is also able to spot the best saving opportunities for any restaurant and hospitality business.
What we like the most about him is that he is always willing to help those around him; he is very passionate about seeing things through and delivering great results. His dream is to open a Caribbean restaurant in Europe.
Relying on a solid background of more than 2 years in customer support and 3 years in team management, Rares definitely knows how to handle delicate situations and difficult customers.
Before joining our team, he worked as a Team Leader for one of the world's largest platform for startup founders, where he acted as the liaison between several company departments and customers. His job was pretty autonomous and it involved doing a lot of digging and coming up with solutions to everyday problems. So he can easily put out all kinds of fires everywhere.
He likes to take initiative and he would never say no to helping someone in need. Rares is definitely the type of person you'd want to have on your Customer Happiness team.
Before joining our team, Diana worked for more than 8 years in Sales Operations, which sparked her inner ability to successfully juggle any challenge. Perfectionist as she she, she never settles for a quick fix-up; instead, she seeks for the root cause of the problem and then comes up with a flawless solution.
With a Bachelor's Degree in Public Relations, alongside her experience in sales and customer support, Diana can easily nurture company-stakeholder relationships, even at the highest levels. We're glad to have her on our side.
Owning a Bachelor Degree in Business and Tourism helped paved the way for a successful career within the industry. Showcasing great skills when doing administrative, maintenance, budgeting or even organizing events, Marius had already been appointed Manager within the hospitality industry, by the time he was 23.
Yet, what really helped him go the distance is his keen eye to detail, quick-learning abilities, and of course, his great communication skills. It seems that he has discovered the core secret that lies at the very heart of successfully nurturing customer relationships.
His quest for knowledge also led him to discover the world. Marius defines himself as "a hitchhiker and seeker of new world", having traveled through more than 35 countries in Eastern Europe, Caucasus and Central Asia.
For years, Cristi's former job as a Team Leader within the Customer Support industry taught him how to become a great team player, how to inspire others, and how to instill them core values. Better yet? He is a great person whom you can call out when in need, because he can definitely strike down problems with an out-of-the-box approach.
Moreover, from his experience working in the gaming industry, Cristi took to heart one thing: when it comes down to winning, he guides himself after the principle of "life as a gamer" to make his mark.
Natalie is definitely much more than your average people's person. Her noble background volunteering for the Romanian Red Cross is a clear statement that Natalie likes to take initiative & stand up for what's right.
Her law degree, accompanied by her sound judgement - that could easily match the correctness of a Supreme Court judge - makes Natalie the right person for solving conflicts and problems everywhere. She is a fixer who's always putting in her best foot forward.
Can Dragos step in and help you when you're in need of someone who can easily handle conflict resolution, or solve day-to-day problems with a great can-do attitude? The answer is yes, yes, and, yes. You couldn't possibly ask for more. Oh, but you can.
What if you're thinking that you need someone who can also do IT customer support? Or perhaps someone who can organize event? Or even someone who can write articles? Dragos can do it all. In fact, he has done it all.
With a Bachelor in Business and Tourism, and having worked for more than 7 years in the hospitality industry, Dragos is definitely the go-to person that can help you with absolutely anything you need within the HoReCa industry.
From the first moment you see him, you instantly realize that Vlad is an optimist, fun, but also a down-to-earth, pragmatic kind of person, who likes to volunteer and do good for those around him.
And what about when it comes to his work? In his own words, he only aims to facilitate success stories for customers, by providing them with all the help they need. And he does that, by applying afast, bold and innovative approach in order to make an impact, both socially and from a business perspective. So it's a win-win.
Livia has worked with business owners on one of the biggest online platforms in Romania, helping them craft and promote relevant ads that guaranteed their business growth. Her experience with live chat and calls (inbound and outbound) is what led to her passion for customer service.
Throughout her career, she honed her troubleshooting skills to perfection, which is why she quickly became an irreplaceable member of our team.
Her master's degree in veterinary medicine is what developed her empathy and emotional intelligence. She is the proud owner of a German Shepherd and loves to sing in her free time.
Izabela is a former kindergarten teacher who realized she is more suitable in a role that allows her to exercise her problem-solving skills to help business owners succeed.
As a support specialist at GloriaFood, she found the right environment in which to develop her existing skills and acquire new ones.
She is an organized person who can multitask, meet deadlines, and collaborate with others. Due to her sociable nature and open-mindedness, she makes friends everywhere she goes.
Izabela loves to read medical books, play games, and cook. In fact, in the future, she would like to own a small restaurant and use GloriaFood’s products to grow it.
With a bachelor’s degree in Energy Management and Systems Technology and a background as a sales assistant, Octavian is now helping restaurants achieve digitalization by guiding and advising them on their first steps in the world of online sales.
His passion for software and tech has started developing many years ago, and since then, Octavian hasn’t stopped learning. His ambition, imagination, and desire to learn new things make him a valued member of the team.
In his free time, he is working on developing his skills as a programmer. He is amazed at how many things a person can achieve with just a keyboard and a lot of imagination. As he likes to say, “the sky is the limit!”
After working in the radio business for over 15 years as a DJ & Programming Director, Aurelian decided to take on a new challenge and explore the world on board of cruise ships. His position as Guest Services Associate helped him gather experience in a multi-ethnical, multi-cultural environment.
That’s where he learned to adapt his work ethic and timing to the fast-paced industry of cruise travel. Helping people became his second nature, which is why his current position at GloriaFood fits him like a glove.
Aurelian understands that delivering excellent results and helping clients achieve their goals requires time and effort, and he’s not one to shy away from the challenge. Customer success might be his career, but from time to time, he likes to revisit his DJ-ing and music passion.
Rona followed many professional paths in different industries until she found Customer Support. She worked in human resources as a recruiter, and in constructions for a flooring manufacturer as a regional sales representative.
All these jobs may be wildly different, but they have one vital thing in common: they are customer-oriented, and Rona had a lot to learn from each of them.
She started her career at Oracle 4 years ago, then seamlessly transitioned to the GloriaFood Customer Success team post the acquisition. Always with a smile on her face, she provides invaluable support to our clients.
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